Question 1

How do I book a car or make a reservation?

Accepted Answer

You can send us a message on Whatsapp +(230) 5756 8435 or call us . You can also contact us via the contact form below or send us an email at asas.carrental@gmail.com

Question 2

How much do I have to pay to confirm a reservation?

Accepted Answer

There is no advance booking fee with us. You need to send us the driver's license and passport photos to confirm the booking. All payments are to be made upon delivery of the car

Question 3

How long is the minimum rental period?

Accepted Answer

You can rent a car for a minimum of 3 days . We can offer a car for less than 3 days to customers who are willing to pay the same rate as 3 days.

Question 4

What insurance is included with the car?

Accepted Answer

Your rental quote includes comprehensive insurance for the driver and passengers . There is no need to purchase additional insurance.

It is up to the customer to decide if they want additional collision damage waiver.

Question 5

Is it necessary to specify the flight number when booking?

Accepted Answer

If you are picking up the car at SSR International Airport, it is recommended to specify the flight number at the time of booking so that we do not miss you at the airport.

Our team will be waiting for you in the arrivals hall with your name.

Question 6

What does 'or similar' mean when booking a car?

Accepted Answer

We offer a range of vehicles within each vehicle group, so we cannot guarantee make, model or colour. 'Or similar' simply gives a clearer idea of the type of vehicle you will be supplied with or of the same class category.

Question 7

Can I book extras such as car seats and other options through the website?

Accepted Answer

Yes, leave us all the required details via message.

Question 8

Is there a fee to change or cancel the reservation?

Accepted Answer

No

Question 9

Are there any additional charges on top of the car rental prices?

Accepted Answer

Other charges may include delivery/collection fees depending on your location, post-use cleaning fees, bank charges if paying by card only and any additional charges for car seats or private transfers.

Our quote will include all prices in detail for our customers.

Question 10

Can I pre-book child seats on this website?

Accepted Answer

Yes, you can pre-book child seats and child booster seats during the online booking process.

FAQ

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